Customer Care Specialist - Loans (Mon–Fri, Sat Rotating)

Loan Max Title Loans; Eau Claire (WI); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Competitive Salaries

Paid Holiday

Vacations

Paid on the Job Training

Full Time Positions- Monday to Friday

Rotating Saturday schedule

No Sunday work

Job summary

LoanMax Title Loans is hiring a Customer Service Representative in Altoona, Wisconsin. The role focuses on assisting borrowers and customers with loan products, evaluating vehicles, and managing accounts. The position runs Monday to Friday from 10am to 6pm, with a rotating Saturday shift and no Sunday work.

We value a high school diploma, strong communication, and a customer-service mindset. Training is provided, and a supportive team environment awaits.

Qualifications

• Excellent communication skills are required.
• Detail-oriented approach to tasks and data entry.
• Strong attitude and reliability are important for daily interaction with customers.

Responsibilities

• Assist potential borrowers and current customers with questions about loan products.
• Evaluate vehicles and assess loan collateral.
• Manage customer loans and payments and perform courtesy calls when needed.
• Communicate with customers about their accounts on a daily basis.

Skills

Excellent Communication

Detail Oriented

Great attitude

Customer Service

Education

High School Diploma

Tools

Computer Skills

Job description

LoanMax Title Loans is hiring a Customer Service Representative in Altoona, Wisconsin. The role focuses on assisting borrowers and customers with loan products, evaluating vehicles, and managing accounts. The position runs Monday to Friday from 10am to 6pm, with a rotating Saturday shift and no Sunday work.

We value a high school diploma, strong communication, and a customer-service mindset. Training is provided, and a supportive team environment awaits.