Customer Service Representative

Loan Max Title Loans; Eau Claire (WI); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Competitive Salaries

Paid Holiday

Vacations

Paid on the Job Training

Full Time Positions- Monday to Friday

Rotating Saturday schedule

No Sunday work

Job summary

LoanMax Title Loans is hiring a Customer Service Representative in Altoona, Wisconsin. The role focuses on assisting borrowers and customers with loan products, evaluating vehicles, and managing accounts. The position runs Monday to Friday from 10am to 6pm, with a rotating Saturday shift and no Sunday work.

We value a high school diploma, strong communication, and a customer-service mindset. Training is provided, and a supportive team environment awaits.

Qualifications

• Excellent communication skills are required.
• Detail-oriented approach to tasks and data entry.
• Strong attitude and reliability are important for daily interaction with customers.

Responsibilities

• Assist potential borrowers and current customers with questions about loan products.
• Evaluate vehicles and assess loan collateral.
• Manage customer loans and payments and perform courtesy calls when needed.
• Communicate with customers about their accounts on a daily basis.

Skills

Excellent Communication

Detail Oriented

Great attitude

Customer Service

Education

High School Diploma

Tools

Computer Skills

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Customer Service Representative

Altoona, WI, US

2 days ago Requisition ID: 3347

Salary Range: $15.00 To $15.00 Hourly

LoanMax Title Loans Job Description: Our Customer Service Representatives are responsible for assisting potential borrowers and current customers with questions regarding loan products, evaluating vehicles, managing customer’s loans and payments, daily communication with customers regarding their accounts and making courtesy calls when necessary.

LoanMax Title Loans offers their employees:

• Competitive Salaries
• Paid Holiday
• Vacations
• Paid on the Job Training
• Full Time Positions- Monday to Friday 10am to 6pm
• with a rotating Saturday schedule of 9am to 3pm
• Best of all Never Work on Sundays!

Job Requirements

General:

• Must be Able to Work Full Time
• Great attitude
• Excellent Communication Skill
• Detail Oriented

Education:

• Must have a High School Diploma

Work Experience:

• Previous Customer Service Experience
• Computer and Data Entry Experience

Personal:

We pride ourselves in the service we provide to our customers, and we have high expectations for our Customer Service Representatives. We are looking for an individual that is motivated, honest, dependable, and most of all someone that is searching for an exceptional career opportunity.

About Us:

LoanMax Title Loans is one of America’s most respected title loan companies. LoanMax Title Loans and its affiliated companies own and operate nearly 1,000 stores in more than twenty states nationwide.

Our Mission:

Since the day we opened in 1990, we have been committed to helping customers get the hassle-free cash they need. Our company’s mission is to provide short-term loans to our customers using a process that is fast and hassle-free, terms that are straight-forward and transparent, and prices that are among the lowest in the industry. We do all this while providing you with the excellent customer service you deserve and the honesty and integrity that you would expect.

Why Join Us?

Our Customer Service Representatives are the heart of our business. We are actively recruiting candidates that are looking for a career opportunity with our company. We value the relationships we have cultivated in the communities we serve and expect our employees to be an example of honesty and respect when dealing with them. We have a special approach to business and we only want candidates that can step up and work towards the exceptional customer service and image we represent.

Background Screening:

Must be able to pass a company background screening, including a credit, criminal and background check.

By joining LoanMax Title Loans, you'll become part of a dynamic team dedicated to delivering exceptional customer service and making a positive impact in the communities we serve.