Customer Care Specialist II – Order & Support

Overhead Door Corporation; Bridgeton (MO); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading building materials supplier in Bridgeton, MO, is seeking an Entry Level Customer Service Representative. This role involves clerical tasks, customer communication, and order management. The ideal candidate will have 1–3 years of experience in customer service, excellent communication skills, and basic computer knowledge. Full-time position offers an opportunity to learn and contribute to customer satisfaction and inventory management.

Qualifications

• 1–3 years of customer service experience; door industry preferred.
• Excellent telephone, written and verbal communication skills while interfacing with all levels of staff and customers.
• Willingness to learn product and processes.

Responsibilities

• Perform light clerical work including answering, screening, and routing telephone calls.
• Respond to customer requests regarding order tracking and availability.
• Process paperwork for daily operations and assist with inventory controls.

Skills

Customer service experience

Attention to detail

Problem solving

Communication skills

PC knowledge

Basic math skills

Education

High School Diploma or GED

Tools

MS Word

Excel

Access

Lotus Notes

Job description

A leading building materials supplier in Bridgeton, MO, is seeking an Entry Level Customer Service Representative. This role involves clerical tasks, customer communication, and order management. The ideal candidate will have 1–3 years of experience in customer service, excellent communication skills, and basic computer knowledge. Full-time position offers an opportunity to learn and contribute to customer satisfaction and inventory management.