Customer Care Specialist I

Republic Services; United States; Remote; USD 26,000 - 36,000; Full time

Benefits offered by this job

Medical, dental & vision benefits

401(k) plan with company match

Paid Time Off (PTO)

Employee discounts

Job summary

Republic Services is seeking a Customer Service Representative I to deliver high-quality service to residential and commercial customers. Reporting to the Customer Service Supervisor, you will handle routine calls, inquiries, requests, and complaints with professionalism and promptness.

The role involves training to learn Republic Services’ processes, responding to standard issues, and ensuring accurate data entry for billing and scheduling while maintaining strict, respectful communication with

Qualifications

• High School diploma or GED.

Responsibilities

• Respond to routine residential and commercial customer calls and inquiries.
• Assist with service changes, billing questions, cancellations, and equipment issues.
• Log customer interactions and update systems for tracking.
• Enter service and route data for billing and scheduling.

Education

High School diploma or GED

Job description

Republic Services is seeking a Customer Service Representative I to deliver high-quality service to residential and commercial customers. Reporting to the Customer Service Supervisor, you will handle routine calls, inquiries, requests, and complaints with professionalism and promptness.

The role involves training to learn Republic Services’ processes, responding to standard issues, and ensuring accurate data entry for billing and scheduling while maintaining strict, respectful communication with