Customer Care Specialist – Growth Path & PTO

anticimexcarolinas; Concord (NC); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Paid time off

Paid holidays

Career advancement opportunities

Job summary

Killingsworth Environmental in the Charlotte area is hiring for a full-time Customer Loyalty Representative who will be the face of the company for customers, scheduling services, handling billing questions, and delivering an exceptional service experience. You’ll interact with the field team and management to ensure customer satisfaction.

Joining this role offers growth within Anticimex’s broader network, paid time off, and opportunities to advance across our umbrella of brands.

Qualifications

• High school diploma or GED required.
• 2+ years of admin/office experience; strong MS Office skills.
• Excellent verbal and written communication.

Responsibilities

• Assist customers with a friendly, upbeat attitude.
• Resolve calls or emails timely and accurately.
• Maintain professional, courteous interactions with teammates.
• Use Teams, Outlook, Front, Pest Pac and other tools as needed.

Skills

Customer service

Problem solving

Communication

Time management

Education

High school diploma or GED

Tools

Microsoft Teams

Outlook

Front

Pest Pac

Microsoft Office

Job description

Killingsworth Environmental in the Charlotte area is hiring for a full-time Customer Loyalty Representative who will be the face of the company for customers, scheduling services, handling billing questions, and delivering an exceptional service experience. You’ll interact with the field team and management to ensure customer satisfaction.

Joining this role offers growth within Anticimex’s broader network, paid time off, and opportunities to advance across our umbrella of brands.