Customer Care Specialist | Growth & Learning Opportunities

Limitless East Marketing; Boston (MA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Competitive salary package

Opportunities for professional growth

Collaborative and supportive work environment

Skill development opportunities

Exposure to diverse projects

Job summary

Limitless East Marketing is looking for a dedicated Customer Service Representative in Boston, Massachusetts. This role is vital for ensuring customer satisfaction as you will respond to inquiries and resolve issues while maintaining professionalism.

The ideal candidate will have strong communication skills and experience in customer service. Benefits include competitive salary, professional growth opportunities, and a collaborative work environment.

Qualifications

• High school diploma or equivalent; college degree preferred.
• Proven experience in customer service or related field.
• Strong verbal and written communication skills.

Responsibilities

• Respond promptly and professionally to customer inquiries via phone, email, and chat.
• Resolve customer complaints and issues efficiently.
• Provide detailed information about products, services, and policies.

Skills

Communication skills

Customer service experience

CRM software proficiency

Calm under pressure

Education

High school diploma or equivalent

College degree preferred

Tools

Microsoft Office

CRM software

Job description

Limitless East Marketing is looking for a dedicated Customer Service Representative in Boston, Massachusetts. This role is vital for ensuring customer satisfaction as you will respond to inquiries and resolve issues while maintaining professionalism.

The ideal candidate will have strong communication skills and experience in customer service. Benefits include competitive salary, professional growth opportunities, and a collaborative work environment.