Customer Care Specialist — Growth & Bonus Potential

Ashleytrennert; Crete (IL); On-site; USD 36,000 - 44,000; Full time

Benefits offered by this job

Commission/Bonus

Job summary

Ashley Trenenrt State Farm Agent is seeking a motivated Customer Service Representative to join a friendly, public-facing team in Bridgeview, IL. You will establish relationships, handle inquiries about insurance options, and deliver prompt, accurate service.

This role offers salary plus commission/bonus, opportunities for advancement within the agency, and a supportive environment that values customer care and teamwork.

Qualifications

• Excellent communication skills - written, verbal and listening.
• Self-motivated, detail oriented and proactive in solving problems.
• Dedicated to customer service and able to work in a team.
• Ability to obtain Property & Casualty license.
• Ability to obtain Life & Health license.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service including insurance inquiries, renewals, and billing.
• Use a needs-based review process to educate customers about insurance options.

Skills

Excellent communication

Self-motivated

Detail oriented

Proactive problem solving

Customer service

Team player

Effective relation with customers

Education

Property and Casualty license (must be able to obtain)

Life and Health license (must be able to obtain)

Job description

Ashley Trenenrt State Farm Agent is seeking a motivated Customer Service Representative to join a friendly, public-facing team in Bridgeview, IL. You will establish relationships, handle inquiries about insurance options, and deliver prompt, accurate service.

This role offers salary plus commission/bonus, opportunities for advancement within the agency, and a supportive environment that values customer care and teamwork.