Customer Care Specialist - Growth & 4-Day Week

Michael Liberto - State Farm Agent; Magnolia (TX); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

License Reimbursement

Health insurance

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Michael Liberto - State Farm Agent is seeking a Customer Service Representative to join the agent team and help deliver exceptional customer experiences. You will answer inquiries, assist with policy changes, and process claims while coordinating with the agency team to anticipate community needs.

This role emphasizes a customer-focused approach, opportunities for advancement, and a healthy work-life balance within a four-day work week environment.

Qualifications

• Excellent communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Multitasking

Education

High school diploma or equivalent

Job description

Michael Liberto - State Farm Agent is seeking a Customer Service Representative to join the agent team and help deliver exceptional customer experiences. You will answer inquiries, assist with policy changes, and process claims while coordinating with the agency team to anticipate community needs.

This role emphasizes a customer-focused approach, opportunities for advancement, and a healthy work-life balance within a four-day work week environment.