Customer Support Specialist | Flexible Hours

Domino's

Orange (VA)

In loco

USD 17.000 - 22.000

Tempo pieno

5 giorni fa

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Descrizione del lavoro

Domino's in Orange, VA is seeking a friendly Customer Service Representative to join our team. You will be the primary point of contact for customers, ensuring their needs are met with the highest level of service.

You will respond to inquiries, provide product information, and process orders, refunds, and exchanges with accuracy. Role requires strong communication, problem-solving, and ability to multitask in a fast-paced environment.

Competenze

Excellent verbal and written communication skills.
Strong problem-solving abilities and attention to detail.
Proficiency in customer service software and basic computer skills.
Ability to multitask and prioritize in a fast-paced environment.
Patient and empathetic approach to customer interactions.

Mansioni

Respond to customer inquiries via phone, in person, in a timely and professional manner.
Provide accurate information about products, services, and company policies.
Process orders, refunds, and exchanges efficiently.
Identify and escalation complex issues to management.
Maintain detailed records of customer interactions and transactions.
Collaborate with team members to improve customer service processes.
Stay updated on product knowledge and company policies.
Achieve performance targets and quality assurance standards.