Customer Support Specialist — Ocoee, FL (Flexible Hours)

Domino's; Florida; On-site; USD 28,000 - 35,000; Full time

Job summary

Domino's in Ocoee, Florida is seeking a friendly and dedicated Customer Service Representative to join our team. As a key member of our customer support, you will respond to inquiries, handle complaints, and maintain up-to-date knowledge of our products and services.

The ideal candidate should have excellent communication skills, strong problem-solving abilities, and the ability to work flexible hours. Join us to enhance customer satisfaction with your empathetic approach and ensure a positive service experience.

Qualifications

• Previous customer service experience preferred.
• Ability to work flexible hours, including weekends and holidays as needed.
• Strong team player with a positive attitude.

Responsibilities

• Respond to customer inquiries via phone, email, and chat.
• Handle customer complaints and concerns.
• Process orders, refunds, and exchanges accurately.
• Collaborate with other departments to resolve complex issues.

Skills

Excellent verbal and written communication skills

Strong problem-solving abilities

Proficiency in customer service software

Ability to multi-task

Job description

Domino's in Ocoee, Florida is seeking a friendly and dedicated Customer Service Representative to join our team. As a key member of our customer support, you will respond to inquiries, handle complaints, and maintain up-to-date knowledge of our products and services.

The ideal candidate should have excellent communication skills, strong problem-solving abilities, and the ability to work flexible hours. Join us to enhance customer satisfaction with your empathetic approach and ensure a positive service experience.