Customer Care Specialist | Flexible Hours & Growth

PLS; Durham (NC); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical/dental/vision

401(k)

Vacation

Opportunities for advancement

Ongoing training

Job summary

PLS in Durham, NC is hiring Customer Service Representatives (CSRs) to act as the face of the company, ensuring outstanding customer service and compliance with policies. CSRs will educate customers about PLS products and services while maintaining quality standards.

The ideal candidates should have previous customer service experience, strong attention to detail, and a professional demeanor. Benefits include medical/dental/vision coverage, 401(k), and opportunities for advancement.

Qualifications

• Previous customer service experience in hospitality, financial services, retail, or restaurant.
• Ability to engage with customers.
• Professional appearance and demeanor.

Responsibilities

• Providing outstanding customer service.
• Educating customers on products and services.
• Ensuring compliance with regulations.

Skills

Customer service experience

Attention to detail

English fluency

Bilingual English/Spanish

Job description

PLS in Durham, NC is hiring Customer Service Representatives (CSRs) to act as the face of the company, ensuring outstanding customer service and compliance with policies. CSRs will educate customers about PLS products and services while maintaining quality standards.

The ideal candidates should have previous customer service experience, strong attention to detail, and a professional demeanor. Benefits include medical/dental/vision coverage, 401(k), and opportunities for advancement.