Customer Care Specialist - Flexible Hours, Bilingual

PLS; Greensboro (NC); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k)

Vacation

Opportunities for advancement

Ongoing training

Job summary

PLS in Greensboro, NC is seeking Customer Service Representatives (CSRs) to be the face of the company and provide superior customer service. The ideal candidate will have previous customer service experience and a strong ability to engage with customers effectively. Responsibilities include educating customers on products, ensuring transactions comply with regulations, and maintaining a clean store environment.

The position offers benefits such as medical, dental, vision, and 401(k). PLS values communication, integrity, and teamwork.

Qualifications

• Previous customer service experience in hospitality, financial services, retail, or restaurant.
• Ability to engage with customers comfortably.
• Professional appearance and demeanor required.

Responsibilities

• Provide outstanding customer service to ensure repeat business.
• Educate customers on products and services.
• Maintain compliance with federal, state, and local regulations.

Skills

Customer service experience

Attention to detail

Multi-tasking

English fluency

Bilingual (English/Spanish)

Job description

PLS in Greensboro, NC is seeking Customer Service Representatives (CSRs) to be the face of the company and provide superior customer service. The ideal candidate will have previous customer service experience and a strong ability to engage with customers effectively. Responsibilities include educating customers on products, ensuring transactions comply with regulations, and maintaining a clean store environment.

The position offers benefits such as medical, dental, vision, and 401(k). PLS values communication, integrity, and teamwork.