Financial Services CSR: Customer Care & Solutions

PLS; Charlotte (NC); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical/Dental/Vision benefits

401(k) plan

Vacation

Opportunities for advancement

Ongoing training

Job summary

PLS is seeking a Customer Service Representative in Charlotte, NC to be the face of the company and deliver superior customer service. Responsibilities include educating customers, ensuring compliance with regulations, and maintaining cash drawers.

The ideal candidate should have previous experience in customer service, be detail-oriented, and possess strong communication skills. Bilingual candidates (English/Spanish) are preferred. Join PLS for a rewarding career with benefits including medical insurance and opportunities for advancement.

Qualifications

• Previous customer service experience is preferred.
• Ability to engage with customers and offer products based on needs.
• Fluency in English is required; Spanish is a plus.

Responsibilities

• Provide outstanding customer service.
• Educate customers on products and services.
• Maintain a balanced cash drawer.

Skills

Customer service experience

Attention to detail

Bilingual (English/Spanish)

Job description

PLS is seeking a Customer Service Representative in Charlotte, NC to be the face of the company and deliver superior customer service. Responsibilities include educating customers, ensuring compliance with regulations, and maintaining cash drawers.

The ideal candidate should have previous experience in customer service, be detail-oriented, and possess strong communication skills. Bilingual candidates (English/Spanish) are preferred. Join PLS for a rewarding career with benefits including medical insurance and opportunities for advancement.