Customer Care Specialist - Fast-Paced Call Center

externallincarecareers; Greenville (NC); On-site; USD 30,000 - 36,000; Full time

Job summary

externallincarecareers is seeking a motivated Customer Service Representative to join our call center team in Greenville, NC. You will handle phones, emails, faxes, and other administrative tasks while delivering friendly, accurate information to customers.

Ideal candidates have at least one year of customer service experience, strong written and verbal communication skills, and the ability to multitask in a fast-paced environment. High school diploma or equivalent required; must be 18 or older.

Qualifications

• Minimum 1 year of customer service experience.
• High school diploma or equivalent.
• Must be 18 years of age or older.
• Excellent written and verbal communication skills.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Answer phones and respond to customer inquiries.
• Respond to emails and send faxes.
• Provide prompt, reliable, and accurate information to customers.
• Educate customers about products and services.
• Perform administrative tasks as necessary.

Skills

Communication skills

Customer service experience

Multitasking

Attention to detail

Written/verbal communication

Education

High school diploma or equivalent

Job description

externallincarecareers is seeking a motivated Customer Service Representative to join our call center team in Greenville, NC. You will handle phones, emails, faxes, and other administrative tasks while delivering friendly, accurate information to customers.

Ideal candidates have at least one year of customer service experience, strong written and verbal communication skills, and the ability to multitask in a fast-paced environment. High school diploma or equivalent required; must be 18 or older.