Customer Care Specialist | Career Growth & Great Benefits

Western Heating & Air; Sandy (UT); On-site; USD 34,000 - 46,000; Full time

Benefits offered by this job

Healthcare premiums covered

401k with company match

Generous paid time off

Job summary

Western Heating & Air in Sandy, UT seeks a Customer Service Representative to join their family-oriented team. This role involves supporting customers through effective communication and problem-solving. Responsibilities include managing calls, generating leads, and resolving customer issues efficiently. The company offers a benefits package that includes nearly full healthcare coverage, a 401k with a company match, and generous paid time off. Ideal candidates are empathetic and passionate about helping others.

Qualifications

• Ability to manage large amounts of incoming calls effectively.
• Proven experience in customer service or sales preferred.
• Strong communication and interpersonal skills.

Responsibilities

• Manage large amounts of incoming calls.
• Identify and assess customers’ needs to achieve satisfaction.
• Handle customer complaints and provide solutions.

Skills

Effective communication

Problem-solving

Customer relationship management

Empathy

Sales skills

Job description

Western Heating & Air in Sandy, UT seeks a Customer Service Representative to join their family-oriented team. This role involves supporting customers through effective communication and problem-solving. Responsibilities include managing calls, generating leads, and resolving customer issues efficiently. The company offers a benefits package that includes nearly full healthcare coverage, a 401k with a company match, and generous paid time off. Ideal candidates are empathetic and passionate about helping others.