Customer Care Specialist & Admin Coordinator

INTEGRO; Tampa (FL); On-site; USD 40,000 - 46,000; Full time

Benefits offered by this job

Competitive salary

Weekly Payroll

Comprehensive Healthcare

Retirement Savings

Life Insurance

Paid Time Off

Career Advancement

Job summary

A dynamic service company in Tampa is seeking a Customer Care Specialist & Admin Coordinator. This full-time position requires excellent communication skills and customer service experience. Candidates should be detail-oriented, tech-savvy, and possess a high school diploma. Competitive compensation ranges from $40,000 to $46,000 annually, with opportunities for bonuses and career advancement. Join a supportive environment focused on delivering outstanding service to clients.

Qualifications

• Exceptional verbal and written communication skills required.
• Experience in customer service is essential; automotive insurance experience is a plus.
• Bilingual skills preferred for diverse clientele.
• Basic understanding of accounts receivable and payable is important.
• Attention to detail is critical for managing records.
• Strong problem-solving skills are necessary for customer issue resolution.
• Proficient in Google Workplace and Microsoft Office.

Responsibilities

• Serve as the primary point of contact for customer inquiries.
• Support administrative tasks like data entry and record maintenance.
• Collaborate with internal departments to ensure customer satisfaction.
• Handle sensitive information ethically and confidentially.

Skills

Communication skills

Customer service experience

Bilingual abilities

Attention to detail

Problem-solving skills

Technical proficiency

Education

High school diploma

Certification in customer service or related fields

Tools

Google Workplace

Microsoft Office

Job description

Customer Care Specialist & Admin Coordinator

Join to apply for the Customer Care Specialist & Admin Coordinator role at INTEGRO

Join our team as a Customer Care Specialist & Admin Coordinator! Are you ready to be the face and voice of a dynamic, fast‑growing company? We’re looking for someone who embodies professionalism, positivity, and helpfulness to become our new Customer Care Specialist & Admin Coordinator. Dive into a role where your dedication to service makes a real difference and jump‑start your career with a company that values growth and success.

What We Offer:

• Competitive Compensation: Enjoy a competitive salary with potential bonuses and incentives.
• Weekly Payroll: Get your earnings faster with our direct deposit option.
• Comprehensive Healthcare: Choose from medical, dental, and vision plans to fit your needs.
• Retirement Savings: Plan for the future with our 401(k) savings and retirement plans.
• Life Insurance and Paid Time Off: Benefit from life insurance and generous vacation days.
• Career Advancement: Opportunities for professional growth in a supportive environment.

Who We Are Looking For:

• Communicative and Courteous: You have stellar communication skills, both verbal and written, and always interact professionally.
• Experienced in Customer Service: You’ve handled customer service roles effortlessly and with great care. Experience in automotive insurance claims is a plus but not mandatory.
• Bilingual Abilities: This is preferred to accommodate a diverse clientele.
• Financial Savvy: You have a basic understanding of accounts receivable and payable.
• Detail‑Oriented: Your attention to detail ensures accuracy in all customer and financial records.
• Problem Solver: You are skilled at resolving customer issues efficiently.
• Tech Proficient: Google Workplace and Microsoft Office are tools you use with ease.
• Educational Background: A high school diploma is required; further certification in customer service or related fields is a plus.

Your Role and Responsibilities:

• Customer Interaction: Be the primary point of contact for all incoming calls, providing polite and effective assistance.
• Administrative Support: Aid in call dispatching and maintaining or updating customer records, as well as assisting with administrative tasks such as data entry, filing, and maintaining customer records, to support the claims and accounts receivable department as needed.
• Team Collaboration: Work closely with various internal departments to ensure customer satisfaction and seamless operational flow.
• Ethical Standards: Manage sensitive information with utmost integrity and confidentiality.

Compensation Range: $40,000 - $46,000 a year

Location: Tampa, Florida – In Office Position

Seniority level: Entry level

Employment type: Full‑time

Job function: Sales, General Business, and Education

Industries: Wireless Services, Telecommunications, and Communications Equipment Manufacturing

If you’re enthusiastic about delivering superior customer service and ready for a significant career opportunity, we’re eager to welcome a dedicated individual like you to our team. Apply today and help us continue to provide outstanding service and support to our clients.