Customer Care Specialist

The London Nelson Organization; Milwaukee (WI); Remote; USD 55,000 - 65,000; Full time

Job summary

Join a leading organization as a Benefits Representative and Enrollment Advisor, where you'll guide families towards financial security in a fully remote position. This role offers comprehensive training, a supportive work environment, and clear career advancement paths. With competitive pay and performance bonuses, you'll thrive in a positive workplace culture focused on inclusivity and teamwork.

Benefits

Work from Anywhere

Comprehensive Benefits

Performance Bonuses

Career Development

Training Provided

Positive Workplace Culture

Flexible Work Environment

Qualifications

• Excellent communication skills to inspire confidence.
• Focus on delivering outstanding customer experiences.
• Team player with a collaborative mindset.

Responsibilities

• Understand clients' needs and provide tailored solutions.
• Build trusting relationships as a knowledgeable advisor.
• Stay informed on industry trends for informed client recommendations.

Skills

Strong Communication Skills

Team-Oriented Approach

Customer Service Excellence

Attention to Detail

Job description

Are you driven, enthusiastic, and ready to make a meaningful impact? Join our team as a Benefits Representative and Enrollment Advisor, where you'll guide families toward financial security while delivering exceptional service. This fully remote position offers comprehensive training, a supportive work environment, and the opportunity to grow both professionally and personally.

Why You'll Love Working with Us

• Work from Anywhere : Enjoy the flexibility of remote work.
• Union Support : Proudly serving union members with integrity and dedication.
• Exceptional Benefits : Comprehensive coverage for you and your family.
• Performance Bonuses : Weekly incentives to reward your efforts.
• Career Development : Clear paths for growth and progression.
• Training Provided : No prior experience required—we’ll equip you for success.
• Positive Workplace Culture : A fun, collaborative environment where you’ll thrive.
• Competitive Pay : Typical first-year earnings range from $55,000–$65,000, with potential for more.

Your Role

• Understand clients' needs and offer tailored solutions to protect their assets and future.
• Build trusting relationships as a knowledgeable advisor and reliable point of contact.
• Communicate with clarity, empathy, and professionalism to ensure client satisfaction.
• Stay up-to-date on industry trends to provide informed recommendations.

What We're Looking For

• Strong Communication Skills : The ability to connect and inspire confidence
• Team-Oriented Approach : Collaboration and positivity are key.
• Customer Service Excellence : A focus on delivering outstanding experiences.
• Attention to Detail : Precision interaction.
• Attention to Detail : Precision interaction.

At Nelson Organization, we pride ourselves on inclusivity and are committed to welcoming applicants of all backgrounds. Whether you're just starting out or looking for your next career move, we’re excited to support your journey.

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