Customer Care Representative - Work From Home

srecruiting; United States; Remote; USD 32,000 - 42,000; Full time

Benefits offered by this job

100% Virtual Work from Home

Flexible schedule

Healthy work-life balance

Team culture

Career growth

Job summary

srecruiting is hiring a Customer Care Representative to work from home in the United States. You will engage with clients, explain products, schedule appointments, process applications, and participate in ongoing training to support a large client network.

This remote role emphasizes strong communication, active listening, problem-solving, and teamwork. No industry experience required thanks to comprehensive training, with opportunities for rapid career growth and advancement.

Qualifications

• Excellent communication and active listening with a customer-first mindset.
• Ability to learn quickly and adapt to changing needs.
• Works well both independently and in a team.

Responsibilities

• Calling and receiving calls from clients / Customer satisfaction.
• Scheduling appointments for clients requesting benefits or referrals.
• Advising, presenting and explaining products & packages virtually.
• Completing applications.
• Participation in management training and development.
• Attending ongoing training sessions.

Skills

Communication

Active listening

Problem solving

Adaptability

Teamwork

Independence

Job description

Customer Care Representative - Work From Home

About the job Customer Care Representative - Work From Home

Experience in our industry is not required as we have industry-leading training and support to provide you the tools to be successful and achieve your professional & personal goals.

What We Offer:

• 100% Virtual Work from home, from anywhere
• Flexible schedule, A healthy work-life balance
• A fun, energetic, and positive team culture
• Rapid career growth & advancement opportunities

Responsibilities:

• Calling and receiving calls from clients/Customer Satisfaction
• Scheduling appointments with clients who request our benefits, or who they referred
• Advising, presenting and explaining products & packages virtually
• Completing applications
• Management training and development
• Attending ongoing training sessions

Preferred Skills:

• Excellent communication skills, including active listening and problem-solving
• Ability to learn, adapt, and adjust on the go
• Works well with others and individually
• Possesses a strong work ethic and drive to succeed

If you are an independent, hard-working, motivated team player, who wants to help protect families, this may be an opportunity for you! Were looking for enthusiastic, hard-working, friendly individuals to support a huge network of clients. This position relies on outstanding people skills and the desire to uphold our mission to protect every child and serve all working people.