Remote Customer Support Associate – Flexible Hours & Growth

srecruiting; Chula Vista (CA); Remote; USD 32,000 - 52,000; Full time

Job summary

srecruiting is seeking entry-level customer service professionals to join our remote team. This 100% virtual position offers a flexible schedule and a supportive training program to help you grow professionally and personally.

No industry experience is required; we provide industry-leading training and a positive team culture to help you succeed. You will handle client calls, schedule appointments, and guide customers through product information and applications from home.

Qualifications

• Excellent communication skills, including active listening and problem-solving.
• Ability to learn, adapt, and adjust on the go.
• Works well with others and individually.
• Possesses a strong work ethic and drive to succeed.

Responsibilities

• Handle inbound calls from clients and ensure customer satisfaction.
• Schedule appointments for clients requesting benefits or referrals.
• Advise, present and explain products and packages virtually.
• Assist clients in completing applications.
• Participate in ongoing management training and development.
• Attend ongoing training sessions.

Skills

Excellent communication

Active listening

Problem-solving

Adaptability

Teamwork

Work ethic

Job description

Entry Level Customer Service - Work From Home

About the job Entry Level Customer Service - Work From Home

Experience in our industry is not required as we have industry-leading training and support to provide you the tools to be successful and achieve your professional & personal goals.

What We Offer:

100% Virtual Work from home, from anywhere

Flexible schedule, A healthy work-life balance

A fun, energetic, and positive team culture

Rapid career growth & advancement opportunities

Responsibilities:

Calling and receiving calls from clients/Customer Satisfaction

Scheduling appointments with clients who request our benefits, or who they referred

Advising, presenting and explaining products & packages virtually

Completing applications

Management training and development

Attending ongoing training sessions

Preferred Skills:

Excellent communication skills, including active listening and problem-solving

Ability to learn, adapt, and adjust on the go

Works well with others and individually

Possesses a strong work ethic and drive to succeed

If you are an independent, hard-working, motivated team player, who wants to help protect families, this may be an opportunity for you! Were looking for enthusiastic, hard-working, friendly individuals to support a huge network of clients. This position relies on outstanding people skills and the desire to uphold our mission to protect every child and serve all working people.