Customer Care Representative (Part time)

Maine Radon & Environmental; Windham (ME); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a forward-thinking company dedicated to enhancing indoor living environments in the community! This role offers a fantastic opportunity for individuals with a positive phone personality and exceptional communication skills. As part of a talented team, you will be responsible for providing excellent customer service, scheduling appointments, and supporting sales efforts. If you are tech-savvy, a self-starter, and appreciate working within proven systems, this position is perfect for you. Be part of a mission-driven organization where your contributions will make a significant impact!

Qualifications

• Exceptional verbal and written communication skills are essential.
• Tech-savvy individuals who can work autonomously are preferred.

Responsibilities

• Answer inbound calls and schedule appointments for sales.
• Make outbound calls to current customers and update website content.

Skills

Communication Skills

Phone Personality

Tech-savvy

Self-starter

Positive Attitude

Tools

Social Media Tools

Website Widget Tools

Job description

Help Maine Radon & Environmental achieve our WHY: Improve the indoor living environments of our community.

Are you always upbeat and positive when talking on the phone? Do you enjoy speaking to new people and helping them by providing great service? Do you want to work for a great company with strong core values?

If so, we have a great opportunity for you!

Maine Radon & Environmental is actively building an amazing team of very talented people to help us accomplish our mission of being the consumer choice in radon services.

Position's Primary Objective:

Provide our customers great service from our office; schedule appointments for our sales people from the people calling our office; follow up on prospects to help our sales people fill their schedules; answer customer questions when they call our offices; support office by doing several administrative tasks.

Tasks and Responsibilities:

1. Answer inbound phone calls with prospective and current customers
2. Schedule sales appointments and installations
3. Make outbound calls to current customer database to schedule service
4. Make posts on social media following our campaign
5. Update content on our website using our widget tools

Ideal Candidate Characteristics:

1. Great phone personality
2. Exceptional communication skills, both verbal and written
3. Tech-savvy
4. Brand Ambassador
5. Able to work autonomously towards project completion
6. Self-starter and a quick learner
7. Appreciates and follows proven systems
8. Optimistic and positive attitude a must!

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to National Radon Defense.