Customer Care Representative

Maine Radon & Environmental; Windham (ME); On-site; USD 35,000 - 45,000; Full time

Job summary

Maine Radon & Environmental seeks enthusiastic individuals to join their team. The successful candidate will focus on delivering exceptional customer service through managing calls, scheduling appointments, and administrative tasks. Ideal candidates will possess strong communication skills and a positive disposition.

Qualifications

• Great phone personality and exceptional communication skills are essential.
• Tech-savvy with a positive attitude.
• Able to work autonomously and complete projects.

Responsibilities

• Answer inbound calls from prospective and current customers.
• Schedule sales appointments and installations.
• Make outbound calls to current customer database.

Skills

Exceptional communication skills

Great phone personality

Tech-savvy

Self-starter

Optimistic attitude

Job description

Help Maine Radon & Environmental achieve our WHY: Improve the indoor living environments of our community.

Are you always upbeat and positive when talking on the phone?

Do you enjoy speaking to new people and helping them by providing great service?

Do you want to work for a great company with strong core values?

If so, we have a great opportunity for you!

Maine Radon & Environmental is actively building an amazing team of very talented people to help us accomplish our mission of being the consumer choice in radon services.

Positions Primary Objective: : Provide our customers great service from our office; schedule appointments for our sales people from the people calling our office; follow up on prospects to help our sales people fill their schedules; answer customer question when they call our offices. support office by doing several administrative tasks.

Tasks and Responsibilities:

Answer inbound phone calls with prospective and current customers

Schedule sales appointments and installations

Make outbound calls to current customer database to schedule service

Make posts on social media following our campaign

Update content on our website using our widget tools

Ideal Candidates Characteristics:

Great phone personality

Exceptional communication skills, both verbal and written

Tech-savvy

Brand Ambassador

Able to work autonomously towards project completion

Self-starter and a quick learner

Appreciates and follows proven systems

Optimistic and positive attitude a must!!

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to National Radon Defense.