Customer Care Representative

Hillside Honda; Hempfield Township (Westmoreland County); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Health & Dental

401K

Paid Vacation

Annual Bonuses

Salary & Commission

Paid Training

Monthly Competitions for additional...

Growth Opportunities

Team outings and events

Job summary

Hillside Honda in Hempfield Township is seeking a motivated sales professional to handle internet leads, set vehicle demonstrations, and guide customers to product information online. This role focuses on delivering timely inquiries to the appropriate sales teams and ensuring a smooth buyer's journey.

We offer health & dental, 401K, paid vacation, annual bonuses and a salary-plus-commission structure that rewards performance, with opportunities for growth in a family‑owned dealership.

Qualifications

• Good verbal and written communication skills.
• Self-motivation.
• Positive attitude and strong work ethic.
• Strong organizational skills and ability to multi-task.
• Proficient computer skills.
• Driven to meet sales quotas and goals.
• Availability to work evenings and weekends.

Responsibilities

• Handle all incoming internet email leads and internet phone leads.
• Work with internet leads to set appointments for vehicle demonstrations.
• Direct customers to product information resources, including web resources available online.
• Deliver inquiries/messages intended for other sales personnel and departments promptly.

Skills

Communication skills

Self-motivation

Positive attitude

Organization

Computer skills

Sales driven

Evenings/weekends availability

Job description

About The Dealership

Hillside Honda, a “Best Dealership to Work For” award winner for three years running, has been family‑owned and operated for over 40 years. We have continued to grow while holding true to our family values of honesty, integrity, and professionalism. We emphasize employee career development, community involvement, and internal promotion.

What We Offer

• Health & Dental
• 401K
• Paid Vacation
• Annual Bonuses
• Salary & Commission
• Paid Training
• Monthly Competitions for additional incentives
• Growth Opportunities
• Team outings and events

Responsibilities

• Handle all incoming internet email leads and internet phone leads.
• Work with internet leads to set appointments for vehicle demonstrations.
• Direct customers to product information resources, including those available on the internet.
• Deliver inquiries/messages intended for other sales personnel and departments promptly.

Requirements

• Good verbal and written communication skills.
• Self‑motivation.
• Positive attitude and serious work ethic.
• Effective organizational skills and the ability to multi‑task.
• Proficient computer skills.
• Drive to hit sales quotas and goals.
• Must be able to work evenings and weekends.