Customer Care Representative

Dexian; Gulfport (MS); On-site; USD 24,796 - 28,929; Full time

Job summary

A customer service company in Gulfport, MS is seeking a Customer Care Representative to provide world-class service in a face-to-face and drive-through environment. The ideal candidate will be personable, confident, and possess strong communication skills. This role offers a pay range of $18-$21 per hour and requires the ability to pass a background check.

Qualifications

• Must be personable, energetic, and maintain a pleasant demeanor.
• Ability to pass background check and have valid transportation required.

Responsibilities

• Provide world-class customer service face-to-face and at drive-through.
• Maintain a friendly and professional interaction with customers.

Skills

Team player

Strong communication skills

Positive attitude

Professional appearance

Computer literate

Excellent time-management skills

Kind and compassionate

Job description

Customer Care Representative

Location: Gulfport, MS 39501
Duration: 12 months
Pay range: $18-$21/hr

Responsibilities

Provide world‑class customer service to customers who pay their bills at payment offices. Interactions are face‑to‑face and drive‑through in an office setting similar to a bank. The candidate must be personable, energetic, and maintain a pleasant smile.

Qualifications & Skills

• Team player, highly personable and polite
• Strong communication skills, both verbal and written
• Positive attitude, confident, and outgoing
• Professional appearance, well groomed, confident, exhibits initiative
• Computer literate, comfortable typing, and cash handling (count money accurately)
• Excellent time‑management skills
• Coachable, respectful of management, and receptive to feedback
• Kind, compassionate, with understanding of confidentiality and adherence to policies
• Valid transportation and ability to pass background check

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.