Customer Care Representative 2

JSG (Johnson Service Group, Inc.); Hattiesburg (MS); On-site; USD 30,000 - 35,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Weekly pay

Job summary

A staffing and recruiting company in Hattiesburg is seeking a Customer Care Representative. This entry-level position requires providing exceptional customer service at payment offices, involving face-to-face interactions. Candidates should possess strong typing and cash handling skills, along with a friendly demeanor. The role mandates an 8-week training program in Gulfport, adhering to a Monday-Friday schedule. Benefits include medical, dental, and 401(k) options.

Qualifications

• Computer literate with strong typing skills.
• Ability to maintain customer confidentiality.
• Strong interpersonal skills for face-to-face interactions.

Responsibilities

• Provide world-class customer service at payment offices.
• Interact face-to-face with customers in a professional manner.
• Complete 8 weeks of training in Gulfport.

Skills

Customer service skills

Typing

Cash handling

Professional dress

Time management

Job description

Job Title

Customer Care Representative

Location

Hattiesburg, MS 39401

Date Posted

11/20/2025

Overview

• Provides world‑class customer service to customers paying bills at our Meridian, Hattiesburg and Gulfport payment offices.
• Customer interactions/transactions are face‑to‑face and drive‑thru in an office setting similar to a bank.
• Candidate must be personable with positive energy, attitude, and a pleasant smile.
• Other qualities: team player; good typing, speaking, polite voice; professional dress; well‑groomed; confident; shows initiative; outgoing; computer literate; cash handling; responsible; mature; time‑management; coachable; respectful of management; receptive to correction; kind; compassionate; understands confidentiality; adheres to policy and procedures; reliable transportation; able to pass background check.

Requirements

• Attend 8 weeks of training in Gulfport (Mon–Fri). Computer literate; typing; cash handling; comfortable speaking face‑to‑face with customers; maintain customer confidentiality.
• Work schedule: Monday–Friday 8:00‑5:00 CST (at manager’s discretion).
• This position is in‑person.

Physical Demands

• May require bending, lifting, climbing, prolonged sitting, walking on gravel, and occasional crawling.

Benefits

JSG offers medical, dental, vision, life insurance options, short‑term disability, 401(k), weekly pay, and more.

EEO Statement

Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.

Senior Level

Entry level

Employment Type

Contract

Job Function

Customer Service

Industries

Staffing and Recruiting