Customer Care Representative

Hertz; Fort Lauderdale (FL); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Up to 40% off the base rate of any std

Medical, Dental & Vision plan options

401(k) employer matching

Parental Leave & Adoption Assistance

Employee Assistance Program

Educational Reimbursement & Discounts

Pet Insurance & Identity Theft options

Theme Park Tickets & Gym Discounts

Job summary

The Customer Care Representative consults with customers on their Hertz rental, aiming to maximize revenue by actively offering products and services and overcoming objections. You will ensure the customer receives world-class service and sales support.

Wages are $16.00 per hour and you will be part of a team that values ownership, accountability, and initiative while delivering top-tier customer experiences.

Qualifications

• Strong oral and written communication skills.
• Ability to build relationships with customers.
• Multitasking capability is required.
• Upsell skills to overcome objections.
• High level of ownership and initiative.

Responsibilities

• Consult with customers on Hertz rentals to identify needs.
• Maximize revenue by offering products and services.
• Overcome customer objections to close sales and ensure satisfaction.

Skills

Excellent communication

Relationship building

Multitasking

Upselling

Ownership & initiative

Job description

Job Description

The Customer Care Representative consults with customers on their Hertz rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. Ensures that the customer receives world‑class customer service and sales support.

Wages: $16.00 per hour

Qualifications

Strong oral and written communication skills. Must have the ability to build relationships with customers. This position requires strong multitasking. The ability to upsell and overcome customer objections. Display a high level of ownership, accountability, and initiative.

Benefits And Perks

Not only do you get to be part of an organization where you Drive your Potential, Power your Passion!! Below are a few perks and discounts:

• Up to 40% off the base rate of any standard Hertz rental
• Medical, Dental & Vision plan options
• Retirement programs, including 401(k) employer matching
• Paid Parental Leave & Adoption Assistance
• Employee Assistance Program for employees & family
• Educational Reimbursement & Discounts
• Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
• Perks & Discounts –Theme Park Tickets, Gym Discounts & more

About Us

The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.

US EEO STATEMENT

At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture – and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran