Customer Care Pro (Onsite) – Growth & Benefits

Culligan; Pittsburgh (Allegheny County); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

0 deductible health plan

Career growth

Competitive pay + commissions

401k with match

Fixed schedule Mon-Fri 8:00-16:30

Paid holidays & PTO

Job summary

Culligan Water in Pittsburgh, PA is seeking a Customer Service Representative (Onsite) to build lasting customer relationships and deliver exceptional experiences.

You will communicate our products and services, address inquiries, process payments, and coordinate in-home appointments when applicable. This onsite role offers growth opportunities within a family-owned, community-focused company.

Qualifications

• Strong communication skills, both verbal and written.
• Quick problem-solving abilities for addressing unique customer needs.
• Meticulous attention to detail to ensure accuracy.
• Willingness to become a water treatment expert through training.
• Proficiency in Microsoft Office, data entry, and documentation.
• Multi-tasking ability with different computer programs.
• Collaborative team player with a friendly demeanor.

Responsibilities

• Effectively communicate our products and services to customers and schedule in-home appointments when applicable.
• Address general water quality concerns and inquiries.
• Handle payments, invoices, billing inquiries, and assist with collections.
• Process daily and monthly administrative tasks as assigned.
• Efficiently schedule deliveries and service appointments.

Skills

Communication skills

Multi-tasking

Microsoft Office

Data entry

Documentation

Team player

Tools

Microsoft Office

Job description

Culligan Water in Pittsburgh, PA is seeking a Customer Service Representative (Onsite) to build lasting customer relationships and deliver exceptional experiences.

You will communicate our products and services, address inquiries, process payments, and coordinate in-home appointments when applicable. This onsite role offers growth opportunities within a family-owned, community-focused company.