Customer Care & Policy Specialist — Flexible Schedule

Craig Mathews - State Farm Agent; Harleysville (PA); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

License reimbursement

Bonus

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Craig Mathews - State Farm Agent in Harleysville, PA seeks a Customer Service Representative to deliver exceptional service and support the growth of the agency. You will handle customer inquiries, explain policy options, and coordinate with team members to meet client needs.

Strong your customer service mindset preferred; opportunities for advancement exist for motivated individuals with sales-minded enthusiasm.

Qualifications

• Excellent communication and active listening skills.
• Able to multitask with attention to detail.
• Experience in customer service is preferred but not required.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Customer service

Job description

Craig Mathews - State Farm Agent in Harleysville, PA seeks a Customer Service Representative to deliver exceptional service and support the growth of the agency. You will handle customer inquiries, explain policy options, and coordinate with team members to meet client needs.

Strong your customer service mindset preferred; opportunities for advancement exist for motivated individuals with sales-minded enthusiasm.