Customer Care Phone Specialist (Full-Time)

RC Willey; Meridian (ID); Sur place; USD 36 000 - 48 000; Plein temps

Avantages offerts par ce poste

Paid Time Off

Medical Insurance

Dental Insurance

Vision Insurance

Holiday Pay

Store Discounts

Parental Leave

401(k) with Match

Wellness Incentives

Profit Sharing

Career Growth Opportunities

Tuition Reimbursement

Great Workplace Culture

Résumé du poste

RC Willey in Meridian, ID seeks a friendly Customer Service Phone Representative to assist customers by phone. In this fast-paced role you will handle inquiries, process orders, and provide solutions while upholding RC Willey's high standards.

Strong communication and detail-oriented approach are essential. The position offers a full-time schedule with shifting hours (9:30am–6pm and 11:30am–8pm) and weekends as needed.

Qualifications

• Excellent customer service and problem-solving skills.
• Ability to handle difficult situations with customers.
• Basic computer and typing skills needed.
• Must be able to multi-task, pay attention to details and follow through with assigned tasks.
• Must be dependable and self-motivated.

Responsabilités

• Receive and respond to customer calls regarding questions, concerns, delivery, sales and service issues.
• Provide phone assistance to delivery, customer service, and store departments.
• Follow-up with customer issues and service requests in a timely and professional manner.
• All other duties as assigned.

Connaissances

Customer Service

Problem Solving

Difficult Situations

Typing

Multi-tasking

Attention to Detail

Dependable

Self-motivated

Description du poste

RC Willey in Meridian, ID seeks a friendly Customer Service Phone Representative to assist customers by phone. In this fast-paced role you will handle inquiries, process orders, and provide solutions while upholding RC Willey's high standards.

Strong communication and detail-oriented approach are essential. The position offers a full-time schedule with shifting hours (9:30am–6pm and 11:30am–8pm) and weekends as needed.