Customer Care & Order Specialist — Fast-Paced Impact

Liberty Paper Inc.; Minnesota; On-site; USD 33,000 - 41,000; Full time

Job summary

Liberty Diversified International (LDI) in Minnesota is seeking a Customer Service Specialist/Representative to support Sales, Coater Scheduler, and paper shipment scheduling. You will communicate with customers, enter orders, and help maintain excellent customer relationships across our manufacturing operations.

The role requires 3+ years of customer relations experience, strong communication skills, and attention to detail in a fast-paced environment.

Qualifications

• 3+ years of customer relations/service experience.
• High School Diploma required.
• Strong written and verbal communication skills.
• Excellent attention to detail.
• Able to thrive in a fast-paced environment.
• Strong prioritization and organization.

Responsibilities

• Maintains customer records and files accuracy.
• Receives, processes and monitors customer orders.
• Communicates order status, changes and inquiries.
• Assist sales with quotations as needed.
• Resolves customer problems; collaborates with others.

Skills

Customer relations

Written & verbal comms

Attention to detail

Fast-paced environment

Prioritization & organization

Collaborative team player

Adaptability

Interpersonal skills

Education

High School Diploma

Associate's degree in business/sales/marketing (preferred)

Tools

Microsoft Office (Word, Excel, PowerPoint)

Job description

Liberty Diversified International (LDI) in Minnesota is seeking a Customer Service Specialist/Representative to support Sales, Coater Scheduler, and paper shipment scheduling. You will communicate with customers, enter orders, and help maintain excellent customer relationships across our manufacturing operations.

The role requires 3+ years of customer relations experience, strong communication skills, and attention to detail in a fast-paced environment.