Customer Care Manager - Grow with a Community-Focused Team

State Farm Mutual Automobile Insurance Company; Alpine (UT); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Parental leave

Signing bonus

Training & development

Vision insurance

Wellness resources

401(k)

401(k) matching

Bonus based on performance

Company parties

Competitive salary

Dental insurance

Job summary

Stu Anderson - State Farm Agent in Alpine, UT is seeking a Customer Care Manager to oversee day-to-day service operations and ensure a positive customer experience. Location: Alpine, UT 84004.

The role emphasizes clear communication and organized workflows to protect what matters most for our clients. This position focuses on guiding customer interactions, coordinating team communication, and supporting account updates, billing inquiries, and policy reviews while contributing to community

Qualifications

• Excellent communication and organizational skills.
• Strong attention to detail with the ability to manage multiple priorities.
• Prior experience in customer service, office management, or administrative support preferred.
• Must be able to obtain applicable state insurance licenses.

Responsibilities

• Manage customer inquiries and support daily service activities.
• Coordinate team communication to maintain efficient workflows.
• Assist with account updates, billing inquiries, and policy reviews.
• Track service metrics and report progress to the agent.
• Support community engagement and customer outreach initiatives.

Skills

Communication

Organization

Attention to detail

Multitasking

Education

State insurance licenses

Job description

Stu Anderson - State Farm Agent in Alpine, UT is seeking a Customer Care Manager to oversee day-to-day service operations and ensure a positive customer experience. Location: Alpine, UT 84004.

The role emphasizes clear communication and organized workflows to protect what matters most for our clients. This position focuses on guiding customer interactions, coordinating team communication, and supporting account updates, billing inquiries, and policy reviews while contributing to community