Customer Care & Laundry Specialist (Flexible Hours)

Speed Queen Laundry - Candler; Atlanta (GA); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading laundry service provider in Atlanta seeks a Customer Service Representative to ensure exceptional service and store upkeep. The role involves assisting customers with machines and payment systems, maintaining store safety and cleanliness, and managing retail product presentations. The ideal candidate should have a High School Diploma, effective communication skills, and the ability to work a flexible schedule, including nights and weekends. This is a non-exempt position with opportunities for growth.

Qualifications

• Knowledge of commercial laundry products and payment systems is a plus, but is not required.
• Ability to work with individuals from diverse backgrounds.
• Position involves standing for long periods of time, manual dexterity, stooping, bending, and lifting.

Responsibilities

• Assist customers with payment systems and machine operation.
• Maintain a safe environment inside and outside the store.
• Ensure high cleanliness standards at all times.
• Document maintenance issues and report unsafe situations.
• Maintain good visual presentation of retail products.
• Complete wash/dry/fold orders accurately and promptly.
• Follow company policies and procedures.

Skills

Effective communication

Multi-tasking ability

Strong customer relationship building

Basic computer skills

Flexible schedule

Education

High School Diploma/GED

Job description

A leading laundry service provider in Atlanta seeks a Customer Service Representative to ensure exceptional service and store upkeep. The role involves assisting customers with machines and payment systems, maintaining store safety and cleanliness, and managing retail product presentations. The ideal candidate should have a High School Diploma, effective communication skills, and the ability to work a flexible schedule, including nights and weekends. This is a non-exempt position with opportunities for growth.