Laundry & Customer Service Specialist

Speed Queen - Houston SP; Tennessee; On-site; USD 25,000 - 35,000; Full time

Job summary

A regional laundry service in Tennessee is seeking a Customer Service Representative to enhance customer satisfaction by ensuring a clean, safe, and friendly environment. Responsibilities include assisting customers with payment systems and laundry services, maintaining store cleanliness, and documenting maintenance issues. Bilingual in Spanish is highly preferred, while effective communication and multitasking skills are essential. Applicants should have a High School Diploma or GED and be available to work flexible hours, including nights and weekends.

Qualifications

• Knowledge of commercial laundry products is a plus but not required.
• Able to work a flexible schedule, including nights and weekends.
• Position involves standing for long periods and requires manual dexterity.

Responsibilities

• Assist customers with payment systems and machine operations.
• Maintain a safe and clean store environment.
• Document maintenance issues and escalate when appropriate.
• Provide quality wash/dry/fold services.

Skills

Bilingual in Spanish

Effective communication

Multitasking

Customer relationship building

Basic computer skills

Assisting customers with APPs

Education

High School Diploma/GED

Job description

A regional laundry service in Tennessee is seeking a Customer Service Representative to enhance customer satisfaction by ensuring a clean, safe, and friendly environment. Responsibilities include assisting customers with payment systems and laundry services, maintaining store cleanliness, and documenting maintenance issues. Bilingual in Spanish is highly preferred, while effective communication and multitasking skills are essential. Applicants should have a High School Diploma or GED and be available to work flexible hours, including nights and weekends.