Customer Care & Insurance Support Specialist – Portland, ME

Insuredwithjulie; Portland (ME); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Vision insurance

Paid time off

Job summary

State Farm is hiring an Agent Team Member in Portland, ME, to build relationships with customers and provide top‑notch service. The role emphasizes sales, licensing, and growth within the agency.

Responsibilities include establishing relationships, handling inquiries, and using a needs-based approach to explain insurance options while pursuing advancement opportunities within the agency.

Qualifications

• State Farm independent contractor agent role.
• Licensing requirements must be completed.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, friendly customer service including inquiries about insurance availability, coverages, policy changes, transfers, claims, and billing.
• Use a needs-based review process to educate customers about insurance options.

Skills

Communication skills

Self-motivated

Attention to detail

Problem solving

Customer service

Team player

Education

Property & Casualty license (must be able to obtain)

Life and Health license (must be able to obtain)

Job description

State Farm is hiring an Agent Team Member in Portland, ME, to build relationships with customers and provide top‑notch service. The role emphasizes sales, licensing, and growth within the agency.

Responsibilities include establishing relationships, handling inquiries, and using a needs-based approach to explain insurance options while pursuing advancement opportunities within the agency.