Customer Care Associate — In-Office with Profit Sharing & Benefits

CAO Group, Inc.; West Jordan (UT); On-site; USD 24,796 - 31,684; Full time

Benefits offered by this job

Profit sharing

Medical benefits

Dental benefits

Vision benefits

STD/LTD

Life and AD&D

401k match

Vacation

PTO

Job summary

AMD Lasers, Inc. in West Jordan, Utah, seeks a Customer Care Associate to support dental professionals across North America. You will learn our products, policies, and procedures while delivering friendly, solutions-focused service.

Join a collaborative team with a strong culture and competitive hourly pay ($18-$23). The role emphasizes accuracy, reliability, and clear communication, with opportunities for growth and benefits.

Qualifications

• High school diploma required.
• Dental industry experience preferred.
• At least 1 year of customer care experience.
• Excellent communication and phone skills are essential.

Responsibilities

• Learn AMD Lasers' culture, products, and procedures.
• Help customers resolve issues and build trust.
• Contribute to a positive team dynamic and culture.
• Support customers across North America.
• Serve as a point of contact for customer and distribution account management.
• Handle additional administrative tasks as needed.

Skills

Customer care

Communication skills

Detail oriented

Punctuality

Team player

Education

High school diploma

Tools

MS Office

CRM

Ecommerce

Job description

AMD Lasers, Inc. in West Jordan, Utah, seeks a Customer Care Associate to support dental professionals across North America. You will learn our products, policies, and procedures while delivering friendly, solutions-focused service.

Join a collaborative team with a strong culture and competitive hourly pay ($18-$23). The role emphasizes accuracy, reliability, and clear communication, with opportunities for growth and benefits.