Customer Care Associate

NTT DATA, Inc.; Oklahoma; Híbrido; USD 38 000 - 52 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Free parking

Annual events

Resumo da oferta

NTT DATA, Inc. is seeking a Customer Care Associate to provide front-line support to Life Insurance policyholders, agents, and customers. You will handle calls, resolve inquiries, and ensure customer satisfaction. Ideal candidates have experience in remote customer service and a strong understanding of life insurance and annuity policies.

Join a company that emphasizes workplace safety, offers free parking, and values team bonding through annual events and company trips.

Qualificações

• Front-line support experience in life insurance is preferred.
• Strong understanding of life insurance and annuity policies.

Responsabilidades

• Answer calls from life insurance policyholders, agents and customers; resolve inquiries and ensure satisfaction.
• Support life insurance and annuity policyholders.
• Apply life insurance expertise to improve policyholder experience.

Conhecimentos

Remote customer service

Life insurance knowledge

Descrição da oferta de emprego

• Answer calls from life insurance policyholders, agents and customers; resolve inquiries and ensure satisfaction.
• Support life insurance and annuity policyholders.
• Apply life insurance expertise to improve policyholder experience!

We are looking for a Customer Care Associate to provide front-line support to Life Insurance policyholders, agents, and customers. You will handle calls, resolve inquiries, and ensure customer satisfaction. Ideal candidates have experience in remote customer service and a strong understanding of life insurance and annuity policies.

Annual Events

Employees enjoy annual dinners and company trips, fostering team bonding and appreciation.

Safety Measures

The company emphasizes workplace safety, ensuring a secure environment for its staff.

Parking Facilities

Free parking is available for employees, though some have noted the absence of covered parking spaces.

NTT DATA - a part of NTT Group - is a trusted global innovator of IT and business services headquartered in Tokyo. We help clients transform through consulting, industry solutions, business process services, IT modernization and managed services. NTT DATA enables clients, as well as society, to move confidently into the digital future. We are committed to our clients' long‑term success and combine global reach with...