Customer Care Agent

Jobs for Humanity; Lebanon (Lebanon County); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a Customer Care Agent to join their dedicated team. This entry-level position involves confirming appointments, responding to customer inquiries, and providing clear information about services. You will be part of a vibrant team that values excellent communication and customer service skills. If you are fluent in French, English, and Arabic, and possess strong multitasking abilities, this role offers a fantastic opportunity to grow in a supportive environment. Join us and make a difference in the lives of our customers!

Qualifications

• 1+ years of experience in customer care or related field.
• Strong communication skills in multiple languages.

Responsibilities

• Confirm appointments and follow up with customers as needed.
• Respond to customer inquiries via phone, email, chat, or social media.

Skills

Fluent in French

Fluent in English

Fluent in Arabic

Excellent communication skills

Proficiency in CRM software

Multitasking skills

Time management skills

Tools

CRM software

Job description

Join to apply for the Customer Care Agent role at Jobs for Humanity.

PrimeTalent, a Recruitment Agency, is hiring a Customer Care Agent in Nahr El Mote Area.

Key Responsibilities

1. Confirm appointments and follow up with customers as needed
2. Provide clear and accurate information about costs and timelines
3. Respond to customer inquiries via phone, email, chat, or social media
4. Coordinate with service advisors to remind customers about the schedule

Key Qualifications

1. 1+ Years of experience
2. Age between 25 and 35
3. Fluent in French, English, and Arabic
4. Excellent communication skills and proficiency in CRM software
5. Multitasking and time management skills

We Are Offering

1. Package around $500-600
2. Monday to Friday 8:00 am to 5:00 pm, Saturday 8:00 am to 1:00 pm

Interested candidates can apply via WhatsApp at 81795407 or email us at [e-mail], mentioning “Customer Care Agent” in the subject line.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Other
• Industries: Non-profit Organizations