WFH Customer Care Agent

AO SOUTH - Lisa Cassidy; Johns Creek (GA); Remote; USD 40,000 - 80,000; Full time

Job summary

Join a dynamic and innovative team that offers the flexibility to work from anywhere while making a real impact in helping families understand their life and health benefits. This role provides an exciting opportunity for motivated individuals to grow and succeed in a supportive, performance-driven environment. With a focus on personal and professional development, you will conduct virtual consultations and collaborate with a goal-driven team to ensure quality support. Whether you're a recent graduate or looking to shift your career, this position could be your perfect fit.

Qualifications

• Strong discipline and dedication to succeed in a remote setting.
• Excellent communication and interpersonal skills for client interaction.

Responsibilities

• Support association members by explaining benefits and assisting families.
• Conduct virtual consultations to guide clients through coverage options.

Skills

Discipline

Time Management

Communication Skills

Interpersonal Skills

Focus and Productivity

Education

High School Diploma

Bachelor's Degree (preferred)

Job description

Work from Anywhere | Flexible Schedule | Real Growth Potential

Want a career that rewards hard work with real results?
We offer a dynamic opportunity for motivated individuals to grow, lead, and succeed—all in a flexible, remote work environment.

As part of our team, you'll work with various associations to help families understand their life and health benefits, providing clear guidance and support tailored to each member’s needs.

Key Responsibilities:

• Support association members by explaining benefits and assisting families
  
• Conduct virtual consultations and guide clients through their coverage options
  
• Collaborate with a remote, goal-driven team to ensure quality support
  
• Leverage our training tools and resources to grow personally and professionally
  

What You Bring:

• Discipline, dedication, and strong time management
  
• Ability to stay focused and productive in a remote environment
  
• Excellent communication and interpersonal skills
  
• A desire to grow within a supportive, performance-driven team
  

What to Expect:

The interview process starts with your application. If selected, you'll receive a detailed info packet so you can learn more about the role before meeting with a manager to discuss how it aligns with your goals.

Whether you’re a recent graduate, making a career shift, or looking to increase your income on your own terms—this could be your perfect fit.