Customer Care Advocate | Growth, Benefits & Flexible Hours

bet365; Denver (CO); On-site; USD 32,731 - 33,971; Full time

Benefits offered by this job

Company-paid healthcare

Annual bonus

401(k) with company match

33 paid days off

Job summary

bet365 is seeking Customer Service Advisors for their Denver hub, starting June 1st. This full-time role offers a flexible schedule aligned with North American sports events, a starting wage of $23.76 per hour, increasing post-training. The company emphasizes growth through a robust training program and offers benefits including healthcare, an annual bonus, and 33 paid days off. Ideal candidates are tech-savvy, exceptional communicators, and driven to deliver outstanding customer service.

Qualifications

• Ability to work with various technologies to resolve customer inquiries.
• Eagerness to expand personal knowledge and skills.

Responsibilities

• Investigate and resolve customer inquiries using internal tools.
• Engage with customers via live chat, telephone, and email.
• Promote responsible gambling practices among customers.

Skills

Tech-savvy

Exceptional communication skills

Active listener

Customer-centric

Meticulous attention to detail

Multitasking efficiency

Creative problem-solving

Team collaboration

Job description

bet365 is seeking Customer Service Advisors for their Denver hub, starting June 1st. This full-time role offers a flexible schedule aligned with North American sports events, a starting wage of $23.76 per hour, increasing post-training. The company emphasizes growth through a robust training program and offers benefits including healthcare, an annual bonus, and 33 paid days off. Ideal candidates are tech-savvy, exceptional communicators, and driven to deliver outstanding customer service.