Customer Care Advocate | Flexible Schedule & Growth

Donovan Hawkes - State Farm Agent; South Bend (IN); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Donovan Hawkes - State Farm Agent is seeking a Customer Relations Representative Team Member to deliver exceptional client experiences and support the growth of an insurance agency. Your attention to detail and customer-first mindset will help resolve inquiries and coordinate with the team to serve the community.

We value flexibility, development, and advancement, with benefits like 401(k), health insurance, paid time off, and ongoing training.

Qualifications

• Strong communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain client records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication

Problem-solving

Customer service

Stress management

Job description

Donovan Hawkes - State Farm Agent is seeking a Customer Relations Representative Team Member to deliver exceptional client experiences and support the growth of an insurance agency. Your attention to detail and customer-first mindset will help resolve inquiries and coordinate with the team to serve the community.

We value flexibility, development, and advancement, with benefits like 401(k), health insurance, paid time off, and ongoing training.