Customer Care Advocate - Flexible Schedule & Growth

russglaze; Borger (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Russ Glaze - State Farm Agent is seeking a Customer Service Representative to help deliver exceptional experiences and support community members with their insurance needs.

You will answer inquiries, provide policy information, assist with changes, process claims, and maintain accurate records while collaborating with the agency team. Bilingual Spanish preferred, and strong interpersonal skills are valued.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Bilingual Spanish preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Bilingual Spanish

Job description

Russ Glaze - State Farm Agent is seeking a Customer Service Representative to help deliver exceptional experiences and support community members with their insurance needs.

You will answer inquiries, provide policy information, assist with changes, process claims, and maintain accurate records while collaborating with the agency team. Bilingual Spanish preferred, and strong interpersonal skills are valued.