Customer Business Manager, Target

Conagra Brands; Chicago (IL); Hybrid; USD 107,000 - 156,000; Full time

Job summary

A leading food company is seeking a Customer Business Manager in Chicago or Minneapolis. This role focuses on account-level planning to drive volume, profit, and share growth, leveraging insights and strategies to achieve business objectives. Candidates should have a strong CPG background, strategic thinking skills, and experience in collaborative planning with customers.

Benefits

Comprehensive healthcare plans

Wellness incentive program

Matching 401(k)

Flexible work schedules

Qualifications

• Bachelor's degree required.
• 5+ years CPG industry experience, including field sales.
• Customer experience preferred.

Responsibilities

• Develop annual strategic plan for the customer.
• Lead joint business planning process with the customer.
• Utilize Sales Planning tools to create optimal customer plans.

Skills

Strategic insights

Customer Experience

Technical proficiency

Education

Bachelor's degree

Tools

Microsoft Office Suite

Job description

This role can be based in Chicago, IL or Minneapolis, MN.

Job Summary

As a Customer Business Manager, reporting to a Sales Director, you will lead the implementation of the planning at the account level, focusing on total volume, profit and share growth of the portfolio or assigned categories. Responsibilities include proactively managing, monitoring, evaluating and updating the business plan to meet all volume, profit and share objectives. In addition, the Customer Business Manager is responsible for implementing brand strategies and tactics with customers by working closely with key decision makers, cross functional partners and utilizing consumer insights and category management initiatives to drive customer decision making.

Position Responsibilities

• Develop annual strategic plan for the customer and present internally to gain alignment on key opportunities for growth.
• Lead the joint business planning process with the customer with a focus on strategic thought leadership in the categories they represent.
• Utilize Sales Planning tools/ systems to create optimal customer plans.
• Develop and implement trade promotion strategies and tactical plans with the customer.
• Proactively monitor and update the customer's overall business plan, including managing trade budgets, spending and volume, to achieve all sales objectives versus plan.
• Conduct post event analysis to evaluate promotional volume, consumption, profit and spending results versus plan and leverage findings to maximize future promotional opportunities.
• Manage deduction balances and conduct post audits.
• Conduct category business reviews to discuss the state of the business, consumer trends, key business drivers, incremental opportunities, etc.
• Leverage team-dedicated Category Leadership resources appropriately.
• Understand brand strategies and tactics and implement them by working closely with the customer's key decision makers, including buyers, category managers, merchandising leaders, etc.
• Use category management practices to link consumer and shopper trends and opportunities.
• Lead the customer in the execution of category reviews.
• Develop accurate monthly forecasts to maximize supply chain efficiencies by tracking shipments, consumption data and inventory changes. Proactively call out potential risks to monthly forecasts.
• Sell-in new items to customer and work with key customer personnel to achieve optimal distribution.
• Leverage cross functional partners Shopper Marketing, CSP, CL, etc. resources to develop and implement collaborative marketing programs in alignment with brand and customer strategies.
• Identify profitable opportunities to grow incremental volume.
• Provide direction to Retail Effectiveness Teams on how to implement customer specific plans at store level.

Position Qualifications

• Bachelor's degree required
• 5+ years CPG industry experience, including field sales or headquarter experience.
• Customer Experience preferred
• Technical skills, Proficient in Microsoft Office Suite
• Strategic insights for the category & brand, preferred
• At this time, we require applicants for this role to be legally authorized to work in the United States without requiring employer sponsorship either now or in the future.

#LI-GS1

#LI-Hybrid

#LI-MSL

Compensation:

Pay Range:$107,000-$156,000

This role can be based in Chicago, IL or Minneapolis, MN.

Job Summary

As a Customer Business Manager, reporting to a Sales Director, you will lead the implementation of the planning at the account level, focusing on total volume, profit and share growth of the portfolio or assigned categories. Responsibilities include proactively managing, monitoring, evaluating and updating the business plan to meet all volume, profit and share objectives. In addition, the Customer Business Manager is responsible for implementing brand strategies and tactics with customers by working closely with key decision makers, cross functional partners and utilizing consumer insights and category management initiatives to drive customer decision making.

Position Responsibilities

• Develop annual strategic plan for the customer and present internally to gain alignment on key opportunities for growth.
• Lead the joint business planning process with the customer with a focus on strategic thought leadership in the categories they represent.
• Utilize Sales Planning tools/ systems to create optimal customer plans.
• Develop and implement trade promotion strategies and tactical plans with the customer.
• Proactively monitor and update the customer's overall business plan, including managing trade budgets, spending and volume, to achieve all sales objectives versus plan.
• Conduct post event analysis to evaluate promotional volume, consumption, profit and spending results versus plan and leverage findings to maximize future promotional opportunities.
• Manage deduction balances and conduct post audits.
• Conduct category business reviews to discuss the state of the business, consumer trends, key business drivers, incremental opportunities, etc.
• Leverage team-dedicated Category Leadership resources appropriately.
• Understand brand strategies and tactics and implement them by working closely with the customer's key decision makers, including buyers, category managers, merchandising leaders, etc.
• Use category management practices to link consumer and shopper trends and opportunities.
• Lead the customer in the execution of category reviews.
• Develop accurate monthly forecasts to maximize supply chain efficiencies by tracking shipments, consumption data and inventory changes. Proactively call out potential risks to monthly forecasts.
• Sell-in new items to customer and work with key customer personnel to achieve optimal distribution.
• Leverage cross functional partners Shopper Marketing, CSP, CL, etc. resources to develop and implement collaborative marketing programs in alignment with brand and customer strategies.
• Identify profitable opportunities to grow incremental volume.
• Provide direction to Retail Effectiveness Teams on how to implement customer specific plans at store level.

Position Qualifications

• Bachelor's degree required
• 5+ years CPG industry experience, including field sales or headquarter experience.
• Customer Experience preferred
• Technical skills, Proficient in Microsoft Office Suite
• Strategic insights for the category & brand, preferred
• At this time, we require applicants for this role to be legally authorized to work in the United States without requiring employer sponsorship either now or in the future.

#LI-GS1

#LI-Hybrid

#LI-MSL

Compensation:

Pay Range:$107,000-$156,000

The annual salary listed above is the expected offering for this position. An employee’s actual annual salary will be based on but not limited to: location, relevant experience/level and skillset, while balancing internal Conagra employees’ equity. Conagra Brands will comply with applicable law regarding minimum salaries for exempt employees.

Our Benefits:

We care about your total well-being and will support you with the following, subject to your location and role:

• Health: Comprehensive healthcare plans, wellness incentive program, mental wellbeing support and fitness reimbursement
• Wealth: G reat pay, bonus incentive opportunity, matching 401(k) and stock purchase plan
• Growth: Career development opportunities, employee resource groups, on-demand learning and tuition reimbursement
• Balance: P aid-time off, parental leave, flexible work-schedules (subject to your location and role) and volunteer opportunities

Our Company:

At Conagra Brands, we have a rich heritage of making great food. We aspire to have the most impactful, energized and inclusive culture in food. As a member of our 18,000+ person team across 40+ locations, you are empowered to reach your potential, make an impact and own your career. We're in the business of building champions – within our people and our iconic brands like Birds Eye , Slim Jim and Reddi-Wip.

Our focus on innovation extends beyond making great food, it also reflects our commitment to embracing new solutions that positively impact our team, the communities we serve and the health of our planet. Foodies Welcome.

Conagra Brands is an equal opportunity employer and considers qualified applicants for employment without regard to sex, race, color, religion, ethnic or national origin, gender, sexual orientation, gender identity or expression, age, pregnancy, leave status, disability, veteran status, genetic information and/or any other characteristic or status protected by national, federal, state or local law. Reasonable accommodation may be made upon request.

About the company

Conagra Brands is one of North America's leading branded food companies. We have a rich heritage of making great food, and a team that’s passionate about innovation and growth. Conagra offers choices for every occasion through iconic brands, such as Birds Eye, Marie Callender's, Banquet, Healthy Choice, Slim Jim, Reddi-wip, and Vlasic, and emerging brands, including Angie's BOOMCHICKAPOP, Duke's, Earth Balance, Gardein, and Frontera.We pride ourselves on having the most impactful, energized and inclusive culture in the food industry. For more information, visit www.conagrabrands.com.

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