Customer Banking Teller – Service, Cash & Transactions

PlainsCapital Bank; Lubbock (TX); On-site; USD 32,000 - 38,000; Full time

Job description

Benefit highlights: 11 Paid Holidays, 15+ days of PTO, 401k Matching, Health Benefits, and more!

Responsibilities

• Provides excellent customer service which includes prompt acknowledgment of the customer, maintaining a friendly and courteous disposition and a professional image, and accurately processing customer transactions.
• Processes a variety of transactions, including cashing checks, receiving deposits, distributing withdrawals, processing transfers, accepting loan payments and preparing change orders.
• Informs customers of bank products and services, features and benefits; refers customers to appropriate staff.
• Performs branch opening and closing duties as scheduled and in line with security and dual control requirements.
• Maintains and balances daily cash drawer, other receipts daily, ATM (Automatic Teller Machine) when required, and assists in vault, TCD, and/or TCR balancing.
• Verifies customers’ signatures, account ownership, and identification. Utilizes banking system to obtain account numbers and balances to research customers’ transaction questions.
• Wraps and bags coin, verifies currency, mixes new currency and turns‑in mutilated currency.
• Processes mail, night‑drop, and ATM deposits. Scans and uploads documents to be forwarded or uploaded to the appropriate file or department.
• Other duties as required.

Qualifications

• High School diploma, general education degree (GED), or equivalent required.
• Six months previous cash, sales and/or customer service required.
• Ability to perform basic mathematical calculations including addition, subtraction, multiplication, division with basic calculator skills.
• Excellent verbal, written and interpersonal communication skills.
• Excellent time management, organizational and problem-solving skills with the ability to multi-task and work in a deadline-driven environment.
• Excellent PC skills, including word processing and spreadsheets via Microsoft Office products as well as custom applications and systems.

The above statements are intended to describe the general nature and level of work being performed by individuals in, or assigned to, the above position and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required, and may be changed at the discretion of the Company.