Customer Banking Teller — Growth, Service & Benefits

First Financial Bank NA; Mount Juliet (TN); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Employer-paid life insurance

Disability insurance

401(k) match

ESOP

Banking benefits

Paid time off

Federal holidays (11)

Job summary

First Financial Bank NA in Mount Juliet, TN is seeking a Bank Teller to build relationships with clients, deliver personalized service, and accurately process cash and check transactions. This on-site, full-time hourly role offers a proactive, friendly approach in a retail banking setting.

You will help connect clients with the right products, explain security procedures, maintain accuracy, balance cash drawers, and comply with banking regulations.

Qualifications

• High school diploma or equivalent.
• Minimum 1 year of customer service experience in a business setting.
• Minimum 1 year of cash-handling experience.
• Teller experience preferred (6+ months).
• Strong customer service skills, including active listening and clear communication.
• Experience recommending and referring financial products.
• Ability to work in a fast-paced, time-sensitive environment with a positive attitude.
• Solid understanding of compliance and fraud detection.
• Basic math and accounting skills.
• Ability to accurately balance a cash drawer.
• Proficiency with computers, data entry, internet applications and multi-line phone systems.
• Ability to commute to the primary work location and occasionally to other work locations within driving distance.
• Ability to work occasional weekends and extended hours.
• Ability to remain in a stationary, standing position for up to 75% of an eight (8) hour workday.
• Ability to review information and details at close range (within a few feet).

Responsibilities

• Build Relationships: Get to know clients, understand their needs, and provide personalized service.
• Deliver Exceptional Service: Accurately process transactions while maintaining a positive and proactive approach.
• Ensure Accuracy: Process cash and check transactions with integrity and precision.
• Drive Growth: Understand client needs and connect them with the right products and resources.
• Educate & Protect: Clearly explain security measures and banking procedures to clients.
• Solve Problems: Handle client concerns with professionalism and find effective solutions.
• Minimize Risk: Identify and prevent fraud while ensuring compliance with banking regulations.
• Collaborate: Be part of a respectful, supportive team that values accountability and innovation.

Skills

Customer service

Active listening

Clear communication

Fraud awareness

Compliance understanding

Cash-handling

Balancing cash drawer

Basic math

Problem solving

Education

High school diploma or equivalent

Tools

Computers

Data entry

Internet applications

Multi-line phone systems

Job description

First Financial Bank NA in Mount Juliet, TN is seeking a Bank Teller to build relationships with clients, deliver personalized service, and accurately process cash and check transactions. This on-site, full-time hourly role offers a proactive, friendly approach in a retail banking setting.

You will help connect clients with the right products, explain security procedures, maintain accuracy, balance cash drawers, and comply with banking regulations.