Customer Banking Specialist - Growth & Service

Associated Banc‑Corp; Wisconsin; Hybrid; USD 23,000 - 32,000; Full time

Benefits offered by this job

401(k) and Pension plans

Paid time off to volunteer

Diversity-focused Colleague ResourceGs

Competitive salaries and advancement

Well-being programs and incentives

Parental leave

Employee stock purchase plan

Military benefits

Personal banking, loans, investments

Job summary

Associated Bank is seeking a Teller to provide exceptional service, process transactions accurately, and promote financial solutions to clients. You will grow banking knowledge while supporting branch operations and helping customers use digital tools.

Preferred candidates have up to 2 years in customer service, with cash handling or retail banking experience, and a high school diploma or equivalent.

Qualifications

• High school diploma or equivalent.
• Up to 2 years of customer service experience.
• Retail banking or cash handling experience preferred.

Responsibilities

• Deliver friendly, professional customer service that reflects the brand promise.
• Process transactions accurately and efficiently per policies.
• Identify customer needs and refer to colleagues for solutions.
• Promote current offers, products, and services to benefit customers.
• Answer questions and resolve concerns with professionalism.
• Support daily branch operations including vaults, night drops, and ATMs.
• Educate customers on digital and self-service banking tools.
• Collaborate with teammates across branches to ensure seamless service.

Skills

Customer service

Cash handling

Team collaboration

Education

High school diploma

Job description

Associated Bank is seeking a Teller to provide exceptional service, process transactions accurately, and promote financial solutions to clients. You will grow banking knowledge while supporting branch operations and helping customers use digital tools.

Preferred candidates have up to 2 years in customer service, with cash handling or retail banking experience, and a high school diploma or equivalent.