Customer Banking Specialist

Associated Bank, NA; Town of Mukwonago (WI); On-site; USD 30,000 - 36,000; Full time

Job summary

Associated Bank is hiring a Teller to deliver friendly, professional customer service and support to every customer interaction. In this front-line role, you will process transactions accurately, identify customer needs, and promote financial solutions that help clients achieve their goals.

You will grow your banking knowledge while contributing to a team that values collaboration, integrity, and community impact.

Qualifications

• High school diploma or equivalent.
• Up to 2 years of demonstrated customer service experience.
• Preferred: experience in retail banking, cash handling, or financial services.

Responsibilities

• Deliver friendly, professional customer service that reflects Associated Bank’s brand promise.
• Accurately and efficiently process customer transactions while following all policies and procedures.
• Identify customer needs and refer them to colleagues for additional financial solutions.
• Promote current offers, products, and services that benefit customers.
• Answer questions and resolve customer concerns with professionalism and care.
• Support daily branch operations, including servicing vaults, night drops, and ATMs as assigned.
• Demonstrate and educate customers on digital and self-service banking tools.
• Collaborate with team members across multiple branches to ensure seamless service.

Skills

Customer service

Cash handling

Retail banking

Education

High school diploma

Job description

Associated Bank is hiring a Teller to deliver friendly, professional customer service and support to every customer interaction. In this front-line role, you will process transactions accurately, identify customer needs, and promote financial solutions that help clients achieve their goals.

You will grow your banking knowledge while contributing to a team that values collaboration, integrity, and community impact.