Customer Banking Pro — Branch Banker

Mercantile Bank; Shepherd (MI); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Competitive salary

401k match of 5%

Tuition reimbursement

Flexible spending accounts

Community involvement opportunities

Job summary

A community-focused financial institution in Shepherd, MI is seeking a Branch Banker. This role will involve providing exceptional customer service, processing banking transactions, and maintaining customer relationships. The ideal candidate is goal-driven and possesses strong cash handling and communication skills. This position also includes a competitive benefits package and a flexible work schedule, with required availability for community activities outside standard banking hours.

Qualifications

• 1-3 years experience for Customer Service Representative role.
• 3-5 years experience for Personal Banker role.
• Strong cash handling and data entry skills.

Responsibilities

• Creating positive customer experiences.
• Assisting with daily banking needs.
• Processing routine financial transactions.

Skills

Customer service skills

Communication skills

Cash handling proficiency

Problem-solving ability

Adaptability

Tools

Banking software

Job description

A community-focused financial institution in Shepherd, MI is seeking a Branch Banker. This role will involve providing exceptional customer service, processing banking transactions, and maintaining customer relationships. The ideal candidate is goal-driven and possesses strong cash handling and communication skills. This position also includes a competitive benefits package and a flexible work schedule, with required availability for community activities outside standard banking hours.