Customer Banking Advisor – Contact Center

Regions Bank; Nashville (TN); Presencial; USD 32.000 - 39.000; Jornada completa

Descripción de la vacante

Regions Bank in Nashville, Tennessee is seeking a dedicated Contact Center Banker to help customers with a range of banking questions and services. You will learn banking products and provide guidance to customers, while growing through coaching and mentoring from leadership in a values-driven environment.

The role emphasizes customer-first service, ongoing training, and opportunities for career development within Regions Bank's contact center operations in the Nashville area.

Formación

• High school diploma or GED required.
• Onboarding includes three weeks’ instructor led and two to four weeks on-the-job training.
• Ability to observe on-screen text and images accurately.
• Ability to communicate verbally using a headset or microphone.

Responsabilidades

• Answer questions, solve problems and provide solutions for a smooth banking experience.
• Become the expert in a wide range of banking products and services.
• Put the customer first and apply core values in conversations.

Conocimientos

Policy adherence

Customer service

Multi-tasking

Problem solving

Flexible schedule

Basic computer skills

Effective communication

General banking knowledge

Educación

High school diploma or GED

Descripción del empleo

Regions Bank in Nashville, Tennessee is seeking a dedicated Contact Center Banker to help customers with a range of banking questions and services. You will learn banking products and provide guidance to customers, while growing through coaching and mentoring from leadership in a values-driven environment.

The role emphasizes customer-first service, ongoing training, and opportunities for career development within Regions Bank's contact center operations in the Nashville area.