Customer and Product Support Sales Representative

Colonial Group; Battle Creek (MI); On-site; USD 55,000 - 85,000; Full time

Job summary

Alta Material Handling is seeking a Territory Sales Representative to cover the Battle Body Service territory. The account rep will report to the Director of Operations and will drive profitable revenue in aftermarket sales through field-based B2B calls.

Responsibilities include quoting and selling repairs, maintenance contracts, parts and rental, expanding the customer base, and collaborating with the Branch Manager to develop new accounts.

Qualifications

• High school diploma or GED required.
• Knowledge of forklifts or construction equipment is a plus; strong sales ability and track record may compensate.
• Strong customer service skills and excellent verbal and written communication.
• Proficient with personal computer and MS Office; valid driver’s license and clean driving record.

Responsibilities

• Daily use of our customer relationship management system.
• Quoting and selling repairs, preventive maintenance and maintenance contracts, parts and rental.
• Territory development with focus on customer acquisition and retention.
• Collaborate with Branch Manager to develop new accounts.
• Work with sales department to generate leads for new equipment and aftermarket.
• Incorporate Alta's Guiding Principles into daily activities.
• Perform other duties as assigned.

Skills

Sales

Customer service

Communication

MS Office

Driving

Self-motivated

Field sales

Territory management

Education

High School diploma or GED

Tools

CRM software

Job description

Alta Material Handling is seeking a talented individual for a Territory Sales Representative position to cover the Battle Body Service territory. The account rep will report to the Director of Operations and will be instrumental in achieving the department’s business objectives through profitable revenue generation in Aftermarket Sales. This is a territory sales position, majority of time spent will be in the field conducting business to business sales calls. The responsibilities of the position consist of, but are not limited to:

• Daily use of our customer relationship management system.
• Quoting and selling repairs, preventative maintenance and maintenance contracts, parts and rental
• Territory development with a focus on customer acquisition and retention
• Team with the Branch Manager to develop new accounts
• Collaborate with the sales department to generate leads for new equipment and aftermarket
• Incorporates Alta's Guiding Principles into daily activities
• Performs other duties as assigned

Qualifications

• High School diploma, or GED equivalent
• Knowledge of forklifts and/ or construction equipment is a plus; however, candidates with comparable industry experience, a strong sales acumen and record of achievement will also be considered
• Strong customer service skills
• Possess excellent verbal and written communication skills
• Proficient in the use of a personal computer and various software applications
• Self-motivated
• Must have valid driver's license, clean driving record and automobile insurance.
• Computer programs - Microsoft Office Suite
• Language Skills -Intermediate: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization.
• Mathematical Skills - Intermediate: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
• Reasoning Ability - High: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instruction furnished in written, oral, diagram, or schedule form.

Physical Demands/Work Environment

• Physical/Sensory Functions: Regularly will use hands, talk/hear; Frequently will sit; Occasionally will stand, walk, reach with hands and arms, stoop, kneel, crouch or crawl, taste/smell
• Vision: No special vision requirements.
• Lift and/or Move Functions:Frequentlywill lift up to 25 pounds; Occasionally will lift 26 to 50 pounds.
• Work Environment: Frequently will work near moving mechanical parts, fumes or airborne particles.