CUSTOMER AMBASSADOR (FULL TIME)

Chartwells Higher Education Dining Services; Washington (District of Columbia); On-site; USD 41,000 - 48,000; Full time

Benefits offered by this job

Health and Wellness Programs

Retirement Plan

Associate Shopping Program

Discount Marketplace

Identity Theft Protection

Pet Insurance

Job summary

Chartwells Higher Education Dining Services is hiring a full-time Customer Ambassador at George Washington University in Washington, DC. The role involves greeting guests, supporting samples and wellness programs, and driving guest-facing marketing efforts.

Prior experience is beneficial, and the position pays $30.00–$35.00 per hour. Schedule varies with operational needs, and some duties focus on ensuring hospitality and knowledgeable menu explanations.

Qualifications

• Prior experience is preferred.

Responsibilities

• Greets customers with hospitality and helps guests with samples and information.
• Explains daily menu items and assists in the buying/decision-making process.
• Leads promotions and programs for guests and supports marketing and wellness initiatives.

Skills

Guest hospitality

Customer service

Job description

We are hiring immediately for a full-time CUSTOMER AMBASSADOR position.

Address: George Washington University - 1918 F Street, NW, Washington, DC 20052. Note: online applications accepted only.

Schedule: The schedule may vary based on operational needs. More details are available upon interview.

Requirement: Prior experience is preferred.

Pay Range: $30.00 per hour to $35.00 per hour.

Location: George Washington University

Job Summary

Drives a hospitality environment by greeting guests, offering samples, touching tables, and leading guest-facing marketing and wellness programs.

Essential Duties and Responsibilities

• Greets every customer and interacts in a manner to ensure a high level of hospitality.
• Greets all team members and ensures they have what they need to be successful each day.
• Relays relevant concerns from customers to supervisors.
• Ensures that all marketing, wellness and culinary programs are current and in place.
• Leads weekly promotions and programs for guests.
• Shares best practices and recognizes co-workers.
• Demonstrates a complete understanding of daily menu items and accurately explains them to customers.
• Serves as an advocate of selling techniques to the customer by establishing good communication and assisting in the buying/decision-making process.
• Ensures all display foods are merchandised attractively per standards. Serves food neatly and attractively per standards.
• Performs other duties as assigned.

Qualifications

• Ability to lift and/or move up to 50 pounds.

The Benefits

We are always looking for ways to invest in our people both inside and outside of work to help them achieve their full potential. Both full-time and part-time associates are eligible for the following benefits:

• Opportunities for Training and Development
• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

In addition, full-time positions also offer the following benefits to associates:

• Medical
• Dental
• Vision
• Life Insurance/AD
• Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Maryland, Washington State, or to be performed Remotely,

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_ChartwellsHED.pdf

Because this position requires you to perform services in an educational facility, there may be periods when the Company does not require you to perform work (such as winter and summer breaks when food service needs decline or cease). Any such periods during which you do not perform work on the Company’s behalf may be unpaid and deemed a temporary layoff. However, depending on business needs, you may be required to work year-round, potentially at a different location during break periods. Business needs may vary from year to year.

Our Commitment to Diversity and Inclusion

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis.

Chartwells Higher Ed maintains a drug-free workplace.