SHIFT SUPERVISOR (FULL TIME)

Chartwells Higher Education Dining Services; Washington (District of Columbia); On-site; USD 34,000 - 45,000; Full time

Benefits offered by this job

Training & Development

Retirement Plan

Associate Shopping Program

Health & Wellness Programs

Discount Marketplace

Identity Theft Protection

Voluntary Benefits (Critical Illness,

Job summary

Chartwells Higher Education Dining Services at American University in Washington, DC is hiring a full-time Shift Supervisor. The role directs associates on a shift, ensures policy adherence, and supports operational goals including quality, productivity, and safety.

You will train staff, schedule shifts, evaluate performance, and mentor team members. The position requires prior high-volume food service experience and offers a competitive hourly rate of $29, with benefits for full-time employees

Qualifications

• Prior high-volume food service experience is required.
• Experience directing shift operations and supervising associates.
• Ability to train staff and create schedules.

Responsibilities

• Direct the activities of associates during a shift.
• Train and schedule staff; evaluate performance.
• Prepare production or sales reports; ensure quality, productivity and safety.
• Act as contact for employees with complaints or requests for time off.
• Mentor employees and encourage advancement within the organization.
• Perform other duties as assigned.

Skills

High-volume food service experience

Shift supervision

Training & scheduling

Job description

Location: American University

• We are hiring immediately for a full time SHIFT SUPERVISOR position.
• Address: 4400 Massachusetts Avenue Northwest, Washington, DC 20016. Note: online applications accepted only.
• Schedule: Full time schedule; days and hours may vary, based on the needs of the business. More details upon interview.
• Requirement: Prior high-volume food service experience is required.
• Fixed Pay Rate: $29.00 per hour.

Job Summary

Summary: Direct the activities of associates during a specific shift and oversee that assigned job expectations are completed while policy and procedure is maintained.

Essential Duties and Responsibilities

• Responsible for providing training and creating work schedules.
• Evaluating the performance of workers, rewarding high performers and disciplining employees who fail to meet reasonable standards of work performance.
• Prepare production or sales reports for management and ensure their unit meets the expectations for quality, productivity and safety.
• Acts as the contact person for employees with complaints or requests for time off.
• May act as a mentor, develop employees and encourage workers to set goals and strive for advancement within the organization.
• Perform other duties as assigned.

The Benefits

We are always looking for ways to invest in our people both inside and outside of work to help them achieve their full potential. Both full-time and part-time associates are eligible for the following benefits:

• Opportunities for Training and Development
• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

In addition, full-time positions also offer the following benefits to associates:

• Medical
• Dental
• Vision
• Life Insurance/AD
• Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Maryland, Washington State, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_ChartwellsHED.pdf Because this position requires you to perform services in an educational facility, there may be periods when the Company does not require you to perform work (such as winter and summer breaks when food service needs decline or cease). Any such periods during which you do not perform work on the Company’s behalf may be unpaid and deemed a temporary layoff. However, depending on business needs, you may be required to work year‑round, potentially at a different location during break periods. Business needs may vary from year to year.

Our Commitment to Diversity and Inclusion

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, and requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis.

Chartwells Higher Ed maintains a drug-free workplace.